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Calling Features

Want to know who's calling before you pick up the phone? Or maybe you're away from home but don't want to miss important calls to your home phone number? HCTC is proud to offer a range of useful calling features that will make your phone service even more convenient, and all at reasonable prices. And you can save even more by creating your own Premium Calling Features Bundle or Special Calling Features Bundle. We also offer a range of Caller ID Features, and Other Calling Features like Telemarketer Call Screening and Voice Mail. See the details below. Explore our list and then call us at (830) 367-5333 or (800) 292-5457 to speak to a service representative. Or you can download our PDF Calling Features Worksheet.

Looking for more information about using your Calling Features? Click here for Calling Features support.

Bundle and Save

PREMIUM CALLING FEATURES

Any two Premium Calling Features: $3.50/month
Any three Premium Calling Features: $4.50/month
Any four Premium Calling Features: $5.50/month

Feature Benefits Price
Automatic Call Back Save time dialing busy numbers over and over. Your phone rings as soon as the line is free. $2.50/mo.
Automatic Recall If you can't get to the phone in time, you can still find out who called. Return the call by dialing a simple code. $2.50/mo.
Distinctive Ringing You’ll be able to tell who’s calling just by their ring—this feature allows you to program a list of numbers, each with its own ring. And if you also have Call Waiting, you will hear a special Call Waiting tone. $2.50/mo.
Teen Service Have a teenager? Give them their own number (with Distinctive Ring) on your existing phone line.
All originating calls will be billed to the primary directory number. Simultaneous calls on the primary and secondary number are not permitted.
$4.00/mo.
Selective Call Acceptance Program your phone to accept calls only from a special list of people. When set to “on”, your phone will only accept calls from your Selective Call Acceptance list. All others will hear an announcement that you are not accepting calls at this time. $2.50/mo.
Selective Call Forwarding Program your phone to forward calls from a special list of numbers to another number, like your cell phone. When your service is "on", calls from numbers in your forward list will be re-routed to your "forward-to" number. All others will ring at your phone as usual. $2.50/mo.
Selective Call Rejection Reject calls from any number you place on a rejection list. When your service is "on," any callers on this list will hear an announcement that you are not accepting calls at this time. All other calls will ring through as usual. $2.50/mo.
Call Forward —Busy Forward incoming calls to another telephone number when your line is busy. Plus, you can change the forwarding number at will. $2.50/mo.
Call Forward —Remote Access Activate or deactivate your Call Forwarding service from a another phone number, like your cell phone. $1.00/mo.
Call Forward—No Answer Forward incoming calls to another telephone number if there is no answer on your line. $2.50/mo.

 

 

Bundle and Save

Special Calling Features

Any two Special Calling Features: $3.00/month ($4.25 business)
Any three Special Calling Features: $4.25/month ($5.50 business)
Any four Special Calling Features: $5.50/month ($7.25 business)


Feature Benefits Price
Call Waiting Use your telephone without missing other calls. A special tone alerts you to a waiting call; the person calling you hears normal ringing. $1.75/mo (Residential)
$2.25/mo
(Business)
Call Waiting with Cancel Call Waiting Temporarily cancel the Call Waiting signal whenever you don't want to be interrupted. $3.00/mo
(Residential)
$3.50/mo
(Business)
Call Forwarding Program your incoming calls to ring at another number. You can still use your phone to make outgoing calls $1.75/mo
(Residential)
$2.25/mo
(Business)
Speed Dialing 8 Save up to eight telephone numbers—local or long distance—into your Speed Dialing list. Then call those numbers by dialing one digit on your phone. $2.00/mo
(Residential)
$3.00/mo
(Business)
Speed Dialing 30* Save up to 30 telephone numbers—local or long distance——into your Speed Dialing list. Then call those numbers simply by dialing two digits on your phone. $2.75/mo
(Residential)
$3.75/mo
(Business)
Three Way Calling Quickly and easily add a third person to an ongoing phone call. $2.00/mo
(Residential)
$3.00/mo
(Business)
Toll Denial* This feature permits the denial of access to the long distance network but allows local calls and calls to 800/888/877 numbers and 911 calls. This feature also denies access to directory assistance & operator calls. $1.75/mo
(Residential)
$2.25/mo
(Business)

*Bundled prices not applicable to these features. 

Caller ID Features* (Not Eligible for Bundles)

Feature Benefits Price
Calling Number Delivery (CND) See the telephone number of the caller and the date and time of the call on customer-provided equipment before you answer your telephone. $3.50/mo
Combine with
Call Waiting for $3.00 per mo.
Calling Name Delivery (CNMD) See the name of the caller and the date and time of the call on customer-provided equipment before you answer your telephone. $3.50/mo
Combine with
Call Waiting for $3.00 per mo.
CND/CNMD Combo See the number and name of of the caller, along with the date and time of the call on customer-provided equipment before you pick up the receiver. $6.00/mo
Combine with Call Waiting for $4.50/mo
Anonymous Call Rejection w/CND Automatically reject calls from callers who have activated the anonymity feature that prevents the delivery of their number to you. Once ACR is activated, you can turn the feature off (allowing anonymous calls) by pressing *87 (or dialing 1187) and you can turn the feature on again (blocking anonymous calls) by pressing *77 (or dialing 1177) $1.00/mo
Combined with CND and/or CNMD: .50¢/mo.

*Requires Customer supplied Caller ID-capable telephone equipment

 

Other Calling Features (Not eligible for Bundles)

Feature Benefits Price
Per Call Blocking To block your number on a per call basis, press *67 (or dial 1167) before you dial your call. No Charge
Customer Originated Trace Dial a simple code to trace the origin of a harassing phone call. $8.00 per successful trace activation
Telemarketer Call Screening This feature screens all calls with the exception of local calls and local wireless calls. Callers will hear this announcement: "The number you have reached does not accept calls from Telemarketers. If you are a Telemarketer, please add this number to your Do Not Call list and hang up now. If you are not a telemarketer, please press '1'. This service will effectively screen telemarketers, because they should not press 1. No activation is required by subscribers. This feature is not compatible with the Do Not Disturb w/Override Code feature.

How to Use:  

1.Lift the handset and listen for dial tone.
2. The first time you access the service, you will be prompted to choose the language you wish to hear the options in. After you make your selection, all menus and prompts will be presented in that language.

Main Menu

Press 1
to ADD a number to your BLOCKED list.
Press 2 to REMOVE a number from your BLOCKED list.
Press 3
to REMOVE ALL numbers from your BLOCKED list.
Press 4
to ADD a number to your KNOWN list. Press 5 to CHANGE the language of your menu options.
Press 6 to turn the entire service ON.
Press 7
to turn the entire service OFF.
Press 8 to BLOCK calls from private callers.
Press 9
to ALLOW calls from private callers.
Press *
to REPEAT menu options.

To add the last caller to your blocked list:

1.Hang up and dial *96.
$2.00/mo
(Residential)
$2.00/mo
(Business)
Do Not Disturb w/Override How it Works:

This feature allows you to define a time period of the day during which incoming calls can be restricted. While this feature is activated, callers will received the following message:"We're sorry the number you have reached is not accepting calls at this time". The caller may dial an override code (designated by you; default code is 0000) and the call will be completed. Subscribers to this feature are in control of enabling and disabling this feature. This feature is not compatible with the Telemarketer Call Screening and Voice Mail feature.

How to Use:

1.Lift the handset and listen for dial tone.

2.To enable or disable this feature, dial NXX-9003 with NXX being the prefix (367, 995, 634, etc.) of your telephone number.

3.Follow the instructions as prompted.
$2.00/mo
(Residential)
$2.00/mo
(Business)
Voice Mail*** 10—1 minute messages Never miss a call again with Voice Mail. Your unanswered calls are sent to voicemail and you can listen to messages when you want, wherever you want. $2.95/mo
Voice Mail ***
30—2 minute messages
This feature allows you to leave a personal message or important announcement to your callers. The caller cannot leave a message. $7.00/mo
Voice Mail***
Announcement Only
This feature allows you leave a personal message or important announcement to your callers. The caller cannot leave a message. $2.00/mo

***Requires Call Forwarding/Busy & Call Forwarding/No Answer

 
Hill Country Telephone Cooperative. Remember, our services are brought to you by local people, striving to build for the community.